Privacy Policy

Last updated: May 2026

Charlo Garments (“we”, “us”, “our”) respects your privacy. This policy describes how we collect, use, and protect your personal information when you visit our website (charlogarments.com) or contact us for business.

Information we collect

• Contact information – Name, company name, email address, phone number, shipping/billing address.

• Business information – Order details, design files, technical specifications.

• Website usage data – IP address, browser type, pages visited (via cookies – see below).

How we use your information

• To communicate with you about orders, samples, and inquiries.

• To process payments and arrange shipping.

• To improve our website and customer service.

• We do not sell or rent your personal information to third parties.

Cookies
Our website uses essential cookies to remember your language preference and login status. You may disable cookies in your browser, but some features may not work properly.

Third‑party services
We share necessary data with:

• Payment gateways (e.g., PayPal, bank transfer processors)

• Shipping carriers (e.g., DHL, FedEx)

• Email service providers (for communication)

All third parties are contractually required to protect your data and use it only for the intended service.

Data security
We implement reasonable physical and electronic measures to protect your information. However, no internet transmission is 100% secure.

Your rights
You may request access to, correction of, or deletion of your personal data by emailing us at Info@charlogarments.com. We will respond within 30 days.

Changes to this policy
If we update this policy, the revised date will be posted at the top. Significant changes will be notified via email or website notice.